Reference Number: Reference No.: ITCS 10685
Job Description:
- Administer Windows 2012 and Windows 2019 servers. Including the security improvement, obsolescence, compliance adherence (e.g., data classification)
- Ensure adherence of compliance, IT Security and governance policy.
- Provide in-depth support in the core infrastructure production services described above. Work as a whole team with members in diverse locations including Asia Pac, Japan, Europe, and USA.
- Ensure system availability and smooth operations, troubleshooting, incident investigation, emergency escalation, and root cause analysis.
- Perform system administration tasks like software installation, configuration, software patching, system monitoring, performance tuning, capacity planning, and disaster recovery drills.
- Lead projects and work with senior managers, and assist tasks in project prioritization, allocating resources, budgeting and project deployment.
- Work with Cross Platform Engineering team to deliver solutions. Help to define requirements from operational perspective, negotiate for schedules, drive and implement engineered solutions.
- Carry out system changes by following the company policies and change management procedures, including requirement collection, proposing changes, impact assessment, testing in non-production environment, presentation in Change Management meetings, obtaining approvals, rolling out to production, and post-checking.
- Understand, negotiate and respond to IT security, auditing, compliance and regulatory requirements. Make sure the systems and services are conforming to approved standards and requirements.
- Be able to professionally explain to regulators and auditors why our system is adhering to related compliance, IT Security and governance policy, from a technology perspective.
- Manage vendor services on Core Services products, submit support cases and keep track the status, drive vendor to deliver solutions, fixes, and reports.
- Interact with business and IT users to fulfill their day-to-day operations, inquiries, requests, and to keep the business running as usual.
- Provide technical documentations of system architecture, operation procedures or run books.
- Have at least 5 years of experience in Windows server administration
- Have strong knowledge in Windows active Directory, Windows clustering, Windows SCCM, VMWare ESX, VMWare VCentre, Windows MDT, Windows KMS, Citrix administration
- Experience in Ansible tower, CyberArk administration, certificate administration, is an added advantage
- Good script programming in Power Shell
- Ability to coordinate and work with global teams in global hours
Added advantage
- Experience in managing SCCM CB
- Experience in managing security software like TrendMicro, Crowdstrike, Defender.
Interested parties please send your application to our recruiter via email directly and quote the job reference number if any.